Apple sabotages older iPhone service

Apple is under fire as it admits it deliberately sabotages older phones through software updates but the company insists that patches ‘smooth out’ the performance of older iPhones are intended to keep them running as their batteries age.

 

Tech analysts and angry customers have reported in recent days that operating system updates had caused older iPhones to slow considerably, with some suggesting that Apple could be using the tactic to encourage customers to buy new phones.

Some operating system upgrades have slowed down the processor speed of some older iPhone models, not for the purpose of driving new iPhone sales but to prolong the lifespan of batteries.

Apple insists those updates were made because the performance of lithium-ion batteries degrades over time, which can sometimes cause phones to shut down to protect sensitive components.

The tech giant issued a rare statement of explanation, saying that it has used software updates to limit the performance of older iPhones that may have battery issues that would cause them to turn off suddenly.

“Our goal is to deliver the best experience for customers, which includes overall performance and prolonging the life of their devices,” Apple said.

Those denials did not convince users, at least according to eight lawsuits filed in federal courts since the Apple admitted to the year-old software change that claim the company defrauded iPhone customers by slowing devices without warning.


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