College Offers Intro to Logistics and Effective Communication for Customer Service Classes

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ELIZABETH — In keeping with their mission of helping New Jersey businesses with essential workforce skills, two new classes are on the schedule for fall at the Industry-Business Institute at Union County College.

For employees who aspire to increased responsibility in the Transportation, Logistics and Distribution Industry, an Introduction to Logistics class offers training in map reading, geography, world logistics issues, essential math and measurement, inventory and warehouse management, customs regulations for import and export, essential terms for logistics operations, and more. This is a 48-hour class that will meet on Monday and Wednesday evenings from 6:30 to 9:30 from Sept. 10 through Oct. 31. It is free to employees of NJ businesses. Registration is required in advance.

Effective Listening, Writing and Speaking for Customer Service is being offered as a 12-hour class on Sept. 10 and 12 from 9 a.m. to 4 p.m. at the Elizabeth I Kellogg Building at the Elizabeth campus of Union County College. This class is open to employees of NJ Businesses and is free of charge if you work for a single employer for more than 20 hours per week. The focus is on creating a customer service mindset that carries through all interaction between your staff and your client/customers.

Employers are encouraged to offer these classes to their employees as opportunities for professional development. Seating is limited and classes are already filling up. To register, print forms from the IBI website at www.ucc.edu/go/ibi. Click on Ongoing Grant Funded Training and/or TLD training and follow links.

The Industry-Business Institute offers these classes in partnership with the New Jersey Business and Industry Association. IBI has partnered earlier this year with the New Jersey TLD Talent Network to increase awareness about jobs in TLD industry among New Jersey’s workforce through career awareness events and job fairs.

Call IBI at 1-908-965-2359 or 1-908-527-7207 or email ibi@ucc.edu for more information.

 


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