Communications Lifeline Service Helps Low-Income Households Stay Connected

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STATE — Verizon Communications makes residential telephone service more affordable in its service area by offering Communications Lifeline service for qualified, low-income customers.

Verizon New Jersey partners with NJ SHARES for Communications Lifeline outreach and enrollment efforts. NJ SHARES is a statewide, nonprofit 501(c)(3)corporation organized to provide assistance to individuals and families living in New Jersey who are in need of temporary help in paying their communications and energy bills.

Anyone who is not claimed as a dependent on someone else’s income tax and receives benefits from one of these programs is eligible: Medicaid, Supplemental Nutrition Assistance Program (SNAP), General Assistance (GA), Supplemental Security Income (SSI), Home Energy Assistance Program (HEAP), Lifeline Utility Credit/Tenants Lifeline Assistance, Pharmaceutical Assistance to the Aged and Disabled (PAAD), Temporary Assistance to Needy Families/Work First New Jersey (TANF/WFNJ), Section 8 Federal Public Housing Program and National School Lunch Program.

If you are age 65 or over and your annual income is at or below 150% of the federal poverty income level, then you also qualify for Communications Lifeline. You can call NJ SHARES at 1-888-337-3339 for questions or information on enrollment.

Communications Lifeline offers eligible consumers a service package that includes:

  • Discounted residential phone service, including Touch-Tone service, ranging from zero to $1.95 per month
  • Opportunities to add optional features, like Caller ID, Three-Way Calling, and more
  • A choice of three different local service options:
    • Flat Rate Service provides an unlimited number of calls within a calling area at no additional cost.
    • Moderate Rate Service provides up to 75 outgoing local messages of 5 minutes or less each month without additional charges. For every local message after the first 75, customers are charged 6.5 cents.
    • Low Use Message Rate Service provides up to 20 outgoing local messages of 5 minutes or less each month without additional charges. For every local message after the first 20, customers are charged 10 cents.

“New Jersey Shares is proud to partner with Verizon in helping those less fortunate secure the piece of mind of having telephone service without burdening them financially,” said Jim Jacob, executive director of New Jersey Shares. “The telephone is a lifeline in a time of need and Verizon and NJ Shares are committed to ensuring low-cost basic telephone service is available to those who need it most but can afford it least.”

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