Youth Helpline Prepares To Help Kids Manage Stress

HAZLET – The new school year brings the return of bullying, peer pressure, and relationship issues affecting many students.

As millions of children and teens head back to school this week, 2NDFLOOR® – a statewide helpline that supports New Jersey youth through its free, confidential and anonymous service – is prepared to be a key resource in helping kids cope with a variety of challenges.


“Many students view the new school year as a fresh start and an opportunity to re-connect with friends, but for many kids it can bring feelings of nervousness and uncertainty,” said Nicole Romaine, director of development at 2NDFLOOR. “We want youth of all ages to know that confidential and anonymous support is available to them at any time.”

2NDFLOOR offers a way to relieve the pressures and daily challenges that affect young people today, including substance abuse, sexuality, peer and family relationships, and violence. The toll-free helpline is available 24 hours a day, seven days a week to youth ages 10-24.

The organization recently conducted a survey of 204 high school students to get a sense of the most common problems kids face and who they are likely to talk to about those problems. More than 150 students said most teens talk to friends about their problems – and only one person indicated a school guidance counselor.

“Unfortunately, many students choose not to confide in the adult mentors in their life, including teachers and guidance counselors. 2NDFLOOR’s anonymity and confidentiality makes it comfortable for children and teens to talk about their problems,” said Romaine.

2NDFLOOR’s professional counselors are available at any time and equipped with the skills necessary to talk through a variety of issues and help develop a plan to resolve them.

The helpline also has an online message board ( where youth can anonymously post questions and ask for help and support.

By calling 1-888-222-2228, children and teens can speak with professionals and trained volunteers – anonymously and confidentially – about whatever is on their mind.

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