Helpful Contacts

Utility companies advise residents to call 911 for any downed power lines. Here are some other helpful contact resources.


To report downed wires or power outages, PSE&G customers should call the utility’s customer service line at 1-800-436-PSEG.

JCPL / First Energy customers should call 1-888-LIGHTSS (1-888-544-4877)


To report a gas leak to AGL Elizabethtown Gas, call the 24-hour hotline 1-800-492-4009

To report a gas leak to New Jersey Natural Gas, call the 24-hour hotline 1-800-GAS-LEAK (1-800-427-5325)


United Water customers can get updated information by calling 1-800-422-5987 or by visiting United Water’s website at

New Jersey American Water customers in Clark, Cranford, Elizabeth, Fanwood, Garwood, Hillside, Kenilworth, Linden, Mountainside, Plainfield, Roselle, Roselle Park, Scotch Plains, Union, and Westfield, can check for service updates at, and post any questions on New Jersey American Water’s Facebook page. Customers can also visit

Liberty Water Company customers in Elizabeth can also call 1-800-272-1325

Middlesex Water Company customers may call 1-732-634-1500 or visit


Cablevision service disruptions, contact Cablevision of Elizabeth: 908-353-0404 or visit

Comcast: For a problem with cable service or to report an outage, call 877-COMCAST.

Verizon: For service problems, visit or call 1-800-427-9955.

AT&T customer service is available by calling 1-800-222-0300

More Info

Helpful emergency preparedness tips are available at or

Municipal Info


The municipal building suffered severe storm-related damage.

Non-emergencies (including downed trees tangled in power lines) can be reported to the police at 1-908-272-2222.


If your basement is flooded, call 1-908-820-2800

To report downed trees or power lines, call the police at 1-908-558-2011, the fire department at 1-908-820-2800 or the city yards at 1-908-820-4150


City Hall is closed today, but is scheduled to re-open tomorrow.

If your basement is flooded, call 1-732-827-2155

To report a city tree that has fallen during the storm, call 1-827-2060


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