NJ Transit Customers Can Now Report Suspicious Activity Via Text Messaging

NEWARK — NJ Transit Police Chief Christopher Trucillo today announced a new way for customers to report suspicious activity or unattended packages: text messaging.

Through this initiative, called “Text Tips” or “Text Against Terror,” customers will be able to report suspicious activity, packages or vehicles around NJ Transit facilities or onboard the system by sending a text message to NJTPD (65873). Messages will go directly to the NJ Transit Police Department.


“As the eyes and ears of the NJ Transit system, our customers and employees are the first line of defense in the war against terror, so it is critical that we all remain vigilant and aware of our surroundings,” said Trucillo. “This new initiative enables us to harness the prevalence of text-messaging among our customers to enhance the security of our transit system.”

Text Tips will complement NJ Transit’s existing security hotline — 1-888-TIPS-NJT — which was established in 2003 to enable customers to call in reports of suspicious activity or unattended packages across the system. All calls are investigated, and all information is confidential. (To report a crime in progress or request immediate police or emergency assistance, customers should call 911 or the NJ Transit Police Communications Center at 1-800-242-0236 or 973-378-6565.)

When reporting a tip, customers are encouraged to provide as much information as possible, such as the location of the suspicious activity or package, the nature of the activity, and a description of the person(s) involved. After the text is received by NJ Transit Police, customers may receive a follow-up text message to gather additional information.

The transit agency also announced that Newark Light Rail, Hudson-Bergen Light Rail and River Line customers can obtain light rail schedule information by text message. They can text their five-digit light rail station ID to 69287 to receive the information.

NJ Transit will install signs at its 61 light rail stations throughout the state that display the station ID numbers and instructions for using the “My Light Rail” system. Customers can also obtain their station stop ID online at njtransit.com/mylightrail. Simply select the light rail line and station from the drop-down menus, and the website will provide the light rail station ID.

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