TRENTON – The New Jersey Motor Vehicle Commission will eliminate Monday hours and extend outs on Tuesdays, Thursdays, and Saturdays, Chief Administrator Raymond P. Martinez announced Wednesday.
The move is expected to save approximately $4 million. Effective July 31, all MVC agencies will change to a Tuesday through Saturday operation schedule with late nights on Tuesday and Thursday until 7:30 p.m. and weekend hours extended to 1 p.m.
“With everything we do, we see ourselves similar to any other retail operation,” said Martinez. “It is not only important for us to properly cover business costs, but also maintain the flexibility to adjust to the changing needs of our customers. The move to reinstate evening hours and extend Saturday operations is a reflection of our desire to be available when it is most convenient for the customer.”
Prior to its decision, the MVC reviewed transaction data and compared lower volume Monday hours to half-day Saturday operations. It was determined that, in a four-hour period, agencies conducted 20,000 more transactions annually on the weekend. Additionally, the MVC has received customer suggestions over the years noting that even greater convenience could be provided by adding more hours on Saturday or extending weekday services. After a 14-year absence, the MVC reinstituted its 8:00 a.m. to noon, Saturday hours in January 2004 to enhance service as recommended by the Fix DMV Commission.
In addition to agency hour changes, walk-in services offered at select agencies for suspension and surcharge issues will be provided during weekdays only beginning July 31.
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