RAHWAY – Maintaining the Motor Vehicle Commission’s focus on continuing successful customer service enhancements throughout the state, Acting Chief Administrator Shawn B. Sheekey highlighted facility and service improvements at the ground breaking of the future Rahway Agency last Thursday. The infrastructure project is a part of the organization’s ongoing efforts to improve and enhance its facilities and services for customers statewide.
The new Rahway Agency, which is slated to open in 2010 on the same state-owned site as the existing agency, provides a more flexible and adaptable floor plan for MVC employees to better serve customers. With more than 9,200 square feet of customer and employee space, 15 service counters for greater efficiency in helping customers and room to accommodate additional services in the future, as needed and areas for regionalized employee training and driver improvement classes. The site will also gain a road test field house for management of the site’s driver testing services.
The facility will provide added value to customers with its improved amenities and the state will also benefit through the elimination of a leased site, saving approximately $800,000 annually for this type of facility.
Funding for the Rahway Agency and other MVC renovation and construction projects was established through a bond included in the Motor Vehicle Security & Customer Service Act of 2003.
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