PSE&G Advises Residents To Test Heating Systems Before Chilly Weather Arrives

NEWARK—With summer heat finally having found its way to New Jersey, you may be thinking more about air-conditioning than about heating.  Nevertheless, PSE&G suggests that now is the time to test your heating system, before the chilly weather arrives.  If there’s a problem, PSE&G will come out to check and light the pilot – at no charge – through Sept. 13.

“One of the best things customers can do is to get their heating system checked to ensure it is working properly and at top efficiency,” said Joe Bassolino, manager of business development at PSE&G.  “By testing their heating systems early, customers will be prepared, and we’ll be able to respond more quickly now than on that first chilly morning when a large volume of calls comes in.”


PSE&G customers are advised to inspect their furnace and ensure that the pilot light is working properly. Here is some guidance on what to do:

Check your heating system:
• If you have a steam system, check the water in the sight glass. If it is low, turn on the water supply valve to bring the water level up to the half-way mark. Turn off the valve.

• For hot water and warm-air systems, check and replace filters and make sure the blower operates.

Not working properly? You may call PSE&G for assistance 24-hours a day, seven days a week at 1-800-350-PSEG (7734).  You may also go to to register your customer account online and schedule an appointment with an appliance service technician.

Start it up:
• If the pilot light is out, follow the instructions on the heating unit to relight it. Let the pilot light burn a few minutes. If the pilot light is already on, set the thermostat to “heat” and raise the setting to five degrees above room temperature. The heater should come on within a minute or two.

Need help lighting the pilot? PSE&G will perform this service free-of-charge through Sept. 13.  PSE&G will charge $25 for this service from Sept. 14 through Oct. 31.

The utility is also asking customers to keep their homes and yards safe, well lit and free of clutter so that employees can safely access equipment.  You can help:

• Notify PSE&G of any hazardous conditions, such as loose steps or railings.

• Make sure the path leading to your meter is safe and properly lit – especially stairs.

• Keep dogs and other animals secured and away from employees and service areas.

• Keep the area around your furnace, meter and appliances free and clear of clutter. Trim bushes and shrubs in the vicinity.

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